Every time we go to an RV show we always have RVers come to us with some problem with their Rand McNally GPS, and almost 100% of the time the issue is they have not updated their device. Rand McNally has updates for not only the maps, but also the system itself. If you have the tablet version, you could also have app updates. If you are not updating several times a year, then your GPS is probably not up to date.
This past week we assisted many RVers in updating their Rand McNally GPS systems and in some cases they had not run updates in several years. All GPS units will have problems without updating it, so whether you have the 7710, 7720, 7730, 7735, Tablet 80, RVND7, Tablet 70, or the OverDryve 7 RV, you need to go in and check for updates. Here are some tips to do this:
For the 7710,7720,7730, 7735, or the new RVND7 you will need to connect the device to a computer with the USB cable provided with the unit. We made a video updating our 7730 that you can watch here if you are having problems.
For the Tablet 80, Tablet 70 and the OverDryve you will update it through WiFi. Each device is a little different in the way that you update them, but you have to be connected to a hotspot and have access to high-speed internet in order to update them. Once you connect, you may receive a notification you have updates, but if not, follow the directions below to check for updates.
With the Tablet 70 and 80, you will need to go to the Rand McNally Launcher which is in the app section. Once you enter the Launcher, you will see an option near the bottom that says "Check for new updates." Once connected to the internet, select that option and it will begin the update process.
With the OverDryve, you access updates through the settings wheel on the home screen. Select "System Updater" from the menu and click "Check for Updates." It will walk you through the process after that.
If you need any assistance with updating, Rand McNally asks that you contact them directly. Before you contact them, there are a few things you can do on your own to troubleshoot. You can run a Diagnostic and Repair on your GPS which could correct any corrupt files. Rand McNally also has articles specific to each type GPS on their website. You select the model of the GPS you have, and you can access the users manual, update instructions, and more. Visit the Rand McNally support site here, select the information you want (under the image) and it will ask you for your device model. They have a wealth of resources available for every model, and I encourage you to visit to learn even more about your GPS.