It is interesting that the more complicated electronics get, the less instructions that come with them. We have dedicated ourselves to resolving this problem on the products that we sell. For most of our products we write our own instructions that usually include an easy to understand written document with lots of pictures, and we even include videos. Tami and I both used to be in training and education as she was a teacher and eventually a curriculum writer, and I had a training department as a HR Director. The TechnoRV Learning Series is reserved only for products that are purchased at TechnoRV.com.
We also employ a dedicated person that is trained in all of our products, so if you ever have any questions about a product that you purchased from us, we can either answer it or quickly get you to someone who can. With so much competition, we believe the Learning Series and our support is our edge in today’s business environment. We get calls almost every day from people that have purchased products from Amazon and Camping World and do not know how to use them and need assistance. Of course we politely explain to them the advantages of buying from TechnoRV, and refer them back to who they purchased the product from as we cannot take time from you, our customers, to assist Amazon and Camping World’s customers.